Returns & Exchanges
At Digifeel, we stand behind the quality of our electronics and offer a 30-day return policy to ensure you are completely satisfied with your purchase. If your device isn't the perfect fit, we provide a streamlined process for returns and technical exchanges.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Device
Ensure the electronic device is in its original packaging with all included accessories, manuals, and cables, and perform a factory reset to clear personal data.
- 3.Ship the Package
Print your prepaid shipping label, securely seal your package, and drop it off at any authorized carrier location within 7 days of your request.
- 4.Inspection and Refund
Once our technicians verify the condition of the hardware, your refund or exchange will be processed within 5 to 7 business days.
